August 23, 2023

Webinar: Turning Stars into Cash: Master Your Online Reviews



ILCA Members Only Webinar - August 23rd at 10am

Webinar: Turning Stars into Cash: Master Your Online Reviews

Creating Effective Responses that Crush Negative Reviews and Showcases Positive Reviews

Don’t let unanswered reviews cost you business! Ignoring reviews can make the situation even worse. You must respond. The question is: HOW?

Join Matthew Olson, President of the marketing agency Signalfire as you walk through a practical playbook of responding to reviews effectively. You’ll learn how to:
• Keep your profile up to date
• Reinforce positive reviews that showcase your service offerings and encourages repeat business
• Respond to negative reviews that demonstrates you care about your customers’ experience
• Write responses that help with your Google rankings
• Tackle issues like review bombing and reporting fraudulent reviews

Be ready to take notes and ask questions! This workshop will show you how to turn your ugliest review into a business-getting testimonial.

This webinar is for ILCA members only!

Non-members must join here if they wish to participate:

Organizer: AnneMarie Drufke

Click here to contact [email protected] for further information about this event.

Matthew Olson

About Matthew
Matthew Olson is the Founder and President of Signalfire, a Wisconsin-based branding and content marketing agency. A two-time speaker for ILCA, Matthew’s expertise on online reputation management and marketing has helped numerous members navigate tough online reputation situations.